CRM Development Services We Offer
If you want to get control and real-time visibility of all customer touchpoints and interactions, consider hiring an experienced CRM development team to offer expert services.
Custom CRM software development
Our team builds custom CRM solutions for small to big businesses with the opportunity to scale the product as your company grows. Custom CRM systems are fully tailored to client requirements and needs.
On-premise CRM system customization
We offer customization CRM services for on-premise solutions. Customizations can help you adjust CRM features to your brand-specific and customer-centric activities and marketing efforts.
CRM integrations
As a CRM development company, Forbytes can integrate your CRM platform with other turnkey solutions and third-party systems that enhance case escalation, expand your knowledge of each client, and help you shape your customer journey.
Mobile CRM app development
Mobile CRM apps are used for quick access to dashboards and analytics, calendar management, interactions with clients, email management, account updates, and more to help your managers facilitate successful deals.
CRM migration
We can migrate all client data, media files, and other resources from one customer relationship management software to another. We’ll also conduct profound testing and data validation before your CRM program goes live.
CRM consulting
Get a consultation with our CRM engineers, AI specialists, and other experts. Together, we’ll come up with a project plan outlining the essential features of your future CRM system, custom CRM development cost, and timeframes.
Custom CRM software development
Our team builds custom CRM solutions for small to big businesses with the opportunity to scale the product as your company grows. Custom CRM systems are fully tailored to client requirements and needs.
On-premise CRM system customization
We offer customization CRM services for on-premise solutions. Customizations can help you adjust CRM features to your brand-specific and customer-centric activities and marketing efforts.
CRM integrations
As a CRM development company, Forbytes can integrate your CRM platform with other turnkey solutions and third-party systems that enhance case escalation, expand your knowledge of each client, and help you shape your customer journey.
Mobile CRM app development
Mobile CRM apps are used for quick access to dashboards and analytics, calendar management, interactions with clients, email management, account updates, and more to help your managers facilitate successful deals.
CRM migration
We can migrate all client data, media files, and other resources from one customer relationship management software to another. We’ll also conduct profound testing and data validation before your CRM program goes live.
CRM consulting
Get a consultation with our CRM engineers, AI specialists, and other experts. Together, we’ll come up with a project plan outlining the essential features of your future CRM system, custom CRM development cost, and timeframes.
Are you maximizing your customer relationships?
Transform your client interactions with a bespoke CRM that aligns perfectly with your business strategy.
What You Can Achieve with CRM Development
Effective account and case management
A custom CRM system is used for managing user cases and user accounts. Such tools enable you to automatically collect data on your clients to increase customer satisfaction.
Customer engagement opportunities
A CRM developer builds solutions that provide real-time data on client engagement and the stage of the deal for you to figure out their pains that can be solved with your services.
Sales data centralization
CRM solutions can be integrated with third-party extensions and tools to give access to all data in one place, facilitated by sales analytics and AI-powered market forecasts.
Workflow automation
Forbytes can build a CRM solution that will automate approvals, workflow, and task management. You’ll use it to get control over the workflow, processes, interactions, and more.
CRM extensions
Our team can integrate back-office systems, analytics tools, third-party plugins, etc. with your solution for convenience, data centralization, and streamlined management.
Analytics and reporting
Customizable CRM software can offer the feature of creating customized dashboards with critical data on users requiring extra attention from a manager.
How We Approach CRM Development
1. Initial consultation and analysis
Our process begins with a deep dive into your business to understand your specific needs and challenges. We analyze your existing customer relationship management strategies and tools to identify areas for improvement and integration.
2. Strategic planning
With the insights gathered, we collaboratively define the objectives and scope of your custom CRM system. This includes determining the necessary features, workflows, and user roles to support efficient customer relationship management across your organization.
3. Design and prototyping
Our design team crafts intuitive interfaces tailored to the needs of your users, ensuring easy adoption and maximized productivity. We build interactive prototypes to give you a tangible look and feel of your future CRM, enabling you to provide feedback early and often.
4. Development and integration
Leveraging the latest technologies, our developers construct a robust, scalable CRM solution. We focus on seamless integration with your existing IT infrastructure to ensure data consistency and operational continuity across all departments.
5. Testing and quality assurance
Throughout the development phase, our QA team conducts thorough testing to catch and fix any issues. This includes performance testing, security checks, and usability improvements to ensure your CRM software operates flawlessly.
6. Deployment and training
Once your CRM system is ready, we guide you through a smooth deployment process, including data migration from existing systems if necessary. We also provide comprehensive training for your team to ensure they are confident in using the new system effectively.
7. Ongoing support and maintenance
Our relationship doesn’t end at launch. We offer ongoing support and maintenance to help you adapt the CRM as your business evolves and to implement any necessary updates or enhancements.
73% of our experts are
senior-level developers
Some of the focus Industries
Portfolio Highlights
In-Game Store Management Tool
Developing a custom store management solution for handling in-game purchases and automating voucher distribution.
Read More
Composable Commerce
Migrating from inflexible legacy systems to a composable commerce architecture for enhanced flexibility and scalability.
Read More
Custom Purchase Service System
Building a management system that streamlines the interaction with suppliers and facilitates supply chain operations.
Read MoreWhat Our Clients Say
Extend your team with Forbytes’ developers to create a perfect technology solution of any complexity!
The Forbytes team was very professional and demonstrated a great understanding of the business aspects. All tasks were completed above expectations. Their experts were always available, and we never needed to wait for a response or a suggested solution.
Valentin Berg
CTO, GardenStore
Forbytes has a strong process-oriented way of leading the company, with good respect for themselves and their managers. They made a choice not to become too big but build slowly on more qualified people, which is paying off.
Niklas Hammar
COO & Business
Development at Offerta.se
Forbytes’ engineers and team leads worked as part of our RnD group and were directly managed by our company directors. They were both proactive and adaptable, qualities that perfectly match our needs in our fast-growing and constantly evolving environment.
Nazar Lytvynenko
Group Manager, Guesty
The Forbytes team has been loyal and dedicated in their partnership. The team provides management as needed but allows flexibility for direct work with developers.
Thomas Andersson
E-commerce Manager & CTO, Trademax
Forbytes has established strong project management. Their entire team is knowledgeable about appropriate processes and project expectations.
Julia Noack
E-commerce Manager Motorsweden & Swebike
