Expert Team Extension Story
Working with the client’s team to build custom tools, optimize the website, and make it capable of handling high traffic.
Key results:
Client:
Online marketplace providerService type:
Team extensionCore technologies:
Microsoft .NET
Project Scope
CDON maintained a large technical team on their side, which was strengthened by several Forbytes backend developers. Both teams focused on providing support to the CDON platform, as well as building and implementing new e-commerce software solutions.
Our task was to improve the platform’s features that affect the client journey. We integrated a product recommendation system into CDON that collects data on the past experience of a user.
Based on the data from previous sessions, a user gets personalized product recommendations, which increases the total order value per user and helps them find the needed products quickly and effortlessly.
We helped CDON attract more merchants by building functionality for product import, update, and management. Besides, we needed to make sure that back-office operations function well.
To ensure a flawless manager experience, we added the feature of order handling, integrated digital signature for business automation, and streamlined the procedure that managers need to go through to partner with new merchants.
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Projects Results
Goal
Augment the client’s team with certified .NET developers.
Result
Forbytes’ .NET developers joined CDON’s team and started working together, building a digital platform, and solidifying their online presence.
Goal
Attract more B2B and B2C users to the CDON platform.
Result
The enhancements to user experience and features for convenient stock management introduced by our team helped CDON increase the number of B2B and B2C clients.
Goal
Automate operations and reduce the volume of manual work.
Result
A digital signature feature integrated by Forbytes allows managers to save a lot of time when interacting and partnering with suppliers.
Goal
Grow the number of sales by adding user-centric features to the platform.
Result
We added a new product recommendation engine to the platform, ensuring that the products suggested to customers comply with their interests and needs.
Technology Stack
CI/CD: TeamCity, Octopus
Database: MS SQL
Search/Recommendation engine: eSales
Tests: NUnit, Rhino Mocks
Backend: .NET Framework, Web API, Win services
Logs: Elasticsearch
Host: On-premises
About the client
CDON is a leading B2B and B2C online marketplace in the Nordic region with millions of products available on their platform. Using the CDON platform, merchants can sell their products to the Nordic audience. Consumers, in turn, use CDON to look for a product, compare offers, and choose the best one for the optimal price.- Leading Nordics’ marketplace
- Founded in 1999
- A part of the Qliro Group
- B2B and B2C focus
- $51.6 million NET sales in 2021
- $43.7 million of revenue in 2022
Our Focus Industries
Let's Get in Touch
Forbytes created an app that allowed users to quickly measure themselves to be fitted for custom shirts. As a result, we could increase our speed, quality, and shirt output per week. Forbytes was dedicated to delivering a solution that accurately addressed our needs.
Forbytes’ engineers and team leads worked as part of our RnD group and were directly managed by our company directors. They were both proactive and adaptable, qualities that perfectly match our needs in our fast-growing and constantly evolving environment.
Forbytes has a strong process-oriented way of leading the company, with good respect for themselves and their managers. They made a choice not to become too big but build slowly on more qualified people, which is paying off.
Niklas Hammar
COO & Business
Development at Offerta.se
Our e-commerce site saw online inquiries and orders rise after working with Forbytes. The team used top-notch expertise to inform their suggestions and improvements. Constant communication, quick responses, and prompt delivery made for a smooth and enjoyable collaboration.
The Forbytes team was very professional and demonstrated a great understanding of the business aspects. All tasks were completed above expectations. Their experts were always available, and we never needed to wait for a response or a suggested solution.
