An interview with Volodymyr Grushovenko, a Technical Lead at Forbytes
Our clients come to us with different requests, from building software from scratch to modernizing existing ones. Each scenario is unique.
Some companies are experiencing challenges with manual operations dragging their business down. Others struggle to handle their shift from 100 users to over a million. There are clients with extensive product catalogs that lack unique product descriptions and translations. Plus, some companies are facing performance drops and seeking ways to stay more productive.
All of them are united with one common goal: to modernize their software and supercharge it with extra capabilities.
Fortunately, we have a great solution to address these pain points: this is ChatGPT integration. It can streamline business operations, perform routine tasks, and enhance user satisfaction. With this AI product, we aim to help companies fuel their business and advance their software, making them more sophisticated and intelligent.
Welcome to an interview with our Technical Lead, who will share Forbytes’ expertise and unveil the power of ChatGPT integration for your e-commerce platform.
Please note that this interview has been edited and condensed for clarity.
Forbytes’ Expertise in ChatGPT Integration
Our client is a multi-language and multi-brand business for whom we developed an e-commerce platform featuring a diverse product catalog. The company operates in many countries, caters to a broad target audience, and adjusts its product strategy accordingly.
As the number of products offered on the client’s platform significantly increased, they faced the following challenges. First, the company needed to create descriptions for all existing items, translate them into many languages, and make them accessible to customers. Second, many products lacked descriptions, or their descriptions were available only in Swedish, but the client needed them also in German, Finnish, Danish, and Norwegian.
Therefore, the company turned to Forbytes to integrate ChatGPT into their e-commerce platform to automate product description writing and translating into many languages. See how we approached ChatGPT integration.
First, we integrated ChatGPT into the PDF system used for cross-selling management. This step was needed to ensure the creation of automated product descriptions and description translation, saving managers’ time and increasing sales.
Second, we optimized the ChatGPT integration process by implementing multi-threading to boost the speed of response generation. Plus, now users are notified of the estimated waiting time for generating a product description set.
Third, we facilitated the generation of product descriptions or translations, allowing export in any desired file format directly from the system. This step enables seamless use of ChatGPT’s capabilities within the system.
Finally, managers got the chance to set the tonality and select the target audience for each store. This customization assists ChatGPT in better understanding user expectations and crafting personalized product descriptions.
Benefits of ChatGPT Integration into Systems
I’m sure you know all the pluses of ChatGPT and its diverse applications. But let’s focus on the benefits of integrating ChatGPT into your app if you aim to make it more sophisticated and advanced.
Increasing efficiency
One of the primary advantages of ChatGPT integration is the streamlining of operations. ChatGPT can swiftly perform routine and simple tasks, eliminating errors that often occur when these tasks are done manually. Plus, ChatGPT can serve as a virtual assistant for managers, allowing them to focus on more strategic tasks. This not only boosts a company’s performance but saves time and valuable resources.
For example, by integrating ChatGPT into an e-commerce platform, we automated the process of writing and translating product descriptions, tailored to the needs of each online store. As a result, developing a product catalog has become a more efficient and less time-consuming task.
Boosting employee productivity
Since ChatGPT handles routine operations, employees have extra time for strategic and creative tasks. With ChatGPT integration, employees become more productive.
For example, our client integrated ChatGPT into their platform to speed up writing and translating product descriptions. This move freed up their employees from these time-consuming tasks, making them happier and less stressed, knowing they have support.
Increasing user satisfaction
Incorporating ChatGPT into your app guarantees satisfied users. When customers see unique product descriptions in the catalog, translated into multiple languages, you can be sure to retain and expand your target audience.
The more products you offer, the easier it is to find your customers. Reasonably, our client was interested in automated product descriptions and translations to effectively communicate and sell globally.
How to Integrate ChatGPT: Tips from Forbytes’ Technical Lead
Before integrating ChatGPT into your system, it is essential to prepare thoroughly to ensure a smooth and successful process. So, here are my recommendations on how you can achieve this.
Step 1: Identify your needs and set realistic goals
Start with defining the scope and objectives of the implementation and how they align with your app’s goals. Try to assess the impact of ChatGPT integration on user experiences, app management, and existing operations.
Step 2: Choose a ChatGPT model
The big question you should ask: What ChatGPT model to select to match your business requirements? Open AI offers a diverse range of AI models with varying features and pricing. Ensure that a chosen model will power your app with the necessary capabilities. For example, the GPT-3.5-turbo model is ideal for writing and translating product descriptions in multiple languages.
But if you want to choose an optimal ChatGPT model, contact Forbytes. Get a free consultation with our team to make the first step in ChatGPT integration. We provide AI integration & consulting services to seize new business opportunities.
Step 3: Formulate a prompt
Once you’ve selected the ChatGPT model, you should formulate a prompt. The prompt is the instruction you send to ChatGPT to deliver relevant results. The more accurate and clear it is, the better outcomes ChatGPT will produce for you. Avoid ambiguity to ensure that the responses meet your expectations.
Step 4: Define ChatGPT parameters
Once you formulate a prompt, it’s time to define ChatGPT parameters that will influence the result.
First, specify the ChatGPT model for generating responses. In my example, we’ve chosen GPT-3.5-turbo for its optimized speed and performance.
Second, set the temperature parameter to control the level of randomness. In my example, a temperature of 0.7 indicates a moderate level of randomness.
Third, use the max tokens parameter to define the maximum number of words and characters ChatGPT will generate in response to your prompt. For example, ‘max_tokens’ => 2000.
Fourth, consider using top P (nucleus sampling) to ensure various responses by focusing on a percentage of probable words. Plus, implement a frequency penalty to minimize the repetition of commonly used words.
Finally, employ the presence penalty parameter if you wish to introduce new topics in the conversation.
$response = $client->chat()->create([
‘model’ => ‘gpt-3.5-turbo’,
‘temperature’ => 0.7,
‘max_tokens’ => 2000,
‘messages’ => [
[
Step 5: Establish specified criteria for your text
The next step is to set particular criteria for your messages to produce relevant text. Here are some key points to consider:
- Describe the system’s role such as acting as a product description writer.
- Specify the objective of the text, which may be to generate a product description text.
- Set constraints for the product data, such as word count for the generated description.
- Define the expected output format, including the body text and the number of bullet points.
- Identify the target audience for the product descriptions.
- Indicate the channel where the generated text will be used, such as an e-commerce platform.
- Set the desired tone of the product description (instructional, enthusiastic, and informative).
- Specify the language in which your text should be generated. You can effortlessly translate your product descriptions and reach more customers from different countries.
‘role’ => ‘system’,
‘content’ => “{Role: Product description writer}{Objective: Write a product text} {Constraints: [Word Count: Appropriate to product data]} {Output: [Body text, Bullet Points (MAX 3, 5-Word points, after Body text)]} {Audience: [DIY, Home & Garden enthusiasts]} {Channel: [E-commerce website]} {Tonality: [Informative, Enthusiastic, Instructional]} {Exclude: [Art no, Prices, Reviews, Links]}
Step 6: Implement ChatGPT
It is possible to implement ChatGPT in any modern system. You can integrate it just to enhance an app’s functionality or facilitate workflows. At the Open AI platform, you can find relevant libraries and community support to aid in your integration efforts.
However, at this stage, you should also consider your specific needs. Whether you’re seeking to automate routine tasks and enhance customer support or generate content and translate it into many languages, tailor ChatGPT integration to your particular requirements.
Why Integrate ChatGPT with the Forbytes Team?
No doubt, you can integrate ChatGPT into your system independently. But if you still have questions about how it will work for you, our team can assist you. Why implement ChatGPT with the Forbytes team?
First, Forbytes offers cutting-edge solutions and services powered by AI. We closely team up with our clients to meet their expectations and project deadlines. We understand that every project is unique, and ChatGPT integration can fuel it with additional capabilities.
Second, we have expertise in seamless ChatGPT integration into e-commerce platforms, Our team can assist you in using the full potential of AI implementation to enhance user experiences of your apps.
Third, Forbytes has an agile team that can embrace changes, tackle complex challenges, and adopt the latest AI trends. Plus, we have a track record of collaboration with our esteemed partners. We ensure that our solutions are scalable, advanced, and adaptable to changing needs.
Final Thoughts
Remember that successful ChatGPT integration is more than technical expertise. It’s about creating unique experiences responding to users’ needs, and adding value. As you move forward, remember that by fueling your app with ChatGPT, you’ll make it more sophisticated and maintainable.
At Forbytes, we offer AI integration & consulting services to help our clients open new business opportunities with smart AI-powered solutions. We can implement AI tools into your system to increase its efficacy and value.
Do you want to integrate ChatGPT into your software? Get in touch with our team! We’re eager to discuss your business goals with AI.
