Project Scope
Our team built an order management system for the client. It is used to process orders from all digital channels plus offline stores. We added the feature of dashboards that display real-time data on orders requiring the manager’s attention. Using the system, managers can see orders made by users and create orders by themselves.
Apart from the order management system, we built a service purchase system and product information management system that facilitates the work of the client’s team. Our engineers maintain and improve their public websites and add new features as they scale up.
Also, we integrated tools that collect data on website performance, user behavior, clicks, sessions, orders, conversion rates, and more. This data is used by the HFN managers to craft effective marketing campaigns, improve website usability, develop engaging user journeys, and conduct A/B testing.
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Projects Results
Goal
Digitize operations by building new management tools and systems.
Result
We developed an order management system, service purchase system, and product information management system for the client from scratch.
Goal
Give managers the opportunity to instantly access all order data in one secure place.
Result
The order management system we designed for the client allows managers to manage orders based on their status, spot and solve order issues, filter orders for easy search, and more.
Goal
Solve the problem of outstocking and understocking.
Result
In the systems we created, managers can check product availability in real time, manage stock, request products from warehouses, track request progress, etc.
Goal
Improve the user experience on the client’s e-commerce websites.
Result
We integrated the client’s websites with popular payment and shipping methods, built an intuitive checkout page, and added a new search tool, all to improve the user experience.
Technology Stack
Backend: PHP, Laravel
Frontend: React/Redux, Vue/Vuex, SCSS/LESS, Node.js, Rendertron, ESLint
Cloud orchestration: Kubernetes(GKE), Terraform
Cloud Platform: Google Cloud Platform
Continuous integration: Jenkins, SalesForce, Productsup, Wayfair, Redis, GitHub Actions
Database: MariaDB, Redis/Sentinel, Postgre SQL, MongoDB (Atlas), ElasticSearch (Elastic Cloud), KeyDB
Recommendation and search engine: Apptus eSales
CDN: Google Cloud CDN, Verizon CDN
Virtualization: Docker
Other tools and integrations: Microsoft Dynamics NAV, payment providers, Google Pub/Sub, Ansible, Beanstalk, POS terminals, WMS
Monitoring/Logs: Prometheus, Grafana, New Relic, Kibana, Stackdriver
About the client
Home Furnishing Nordic (HFN) is one of the biggest online retailers of furniture and interior design in Scandinavia. The company started as a family business in 2008. In 4 years, they decided to acquire a new technological partner – Forbytes. Since then, both enterprises grow hand in hand.
Visit site- Leading online furniture and interior design store
- Among the top 10 online stores of furniture and appliances in Sweden
- $72.7 million NET sales in 2021
- 400 000+ satisfied clients
- $40 million NET furniture and appliances sales in 2021
- Owns 19 physical stores
