Crisis Management Plan

1. Purpose of the document

A crisis management plan (CMP) is a document that outlines the processes an organization will use to respond to a critical situation that would negatively affect its profitability, reputation, or ability to operate. CMP is used by business continuity teams, emergency management teams, crisis management teams, and damage assessment teams to avoid or minimize damage and to provide direction on staffing, resources, and communications.

2. Definition of crisis

A crisis is an issue that poses a threat to the strategic objectives of the business on a fundamental level. It is something that could have a disastrous effect on the business, whether it is effectively managed.

3. Types of crisis

• Crises that put the lives of employees in danger
• Other crises that prevent the company from normal operation

4. Crisis management team

• C-Level executives
• PMs

5. Plan of actions

5.1 Crisis that put the life of employees in danger

5.2 Crisis that prevents the company from normal operation