A hotel management system for all seasons
Telic Minds is the brain behind the hotel management system Basil 365. During peak seasons the hotel business easily becomes chaotic, something which Telic Minds intends to put an end to. Their aim is to provide hoteliers with a smart and comprehensive software program to easily maintain control of small to medium sized hotels.
While Telic Minds had the ideas, they didn't have enough software engineering expertise. They needed a reliable software development partner who could turn their idea into a reality. In 2012 they partnered with Forbytes who provided the missing pieces required to get this startup up and running.
CTO, Telic Minds AB
"In partnership with Forbytes, we have built a great technical solution - a hotel management system running in the cloud. High test coverage and automated deployment make it a pleasure to release new versions, with confidence that all new features will not break the platform."
Organisation and compatibility
From the very beginning Basil 365 was intended to assist hoteliers with the business process of running a hotel. However, it was also important that the solution was scalable and designed to work for not just one but multiple independent hotels. The hotel management system would not only make life easier for the hoteliers, but it would also provide an even greater experience for their guests.
While Telic Minds knew that developing a hotel management system software was no small task, they believed in their idea and were more than willing to commit to it. They led the project management as well as the requirements development process while working closely with the Forbytes team. Forbytes in turn provided them with UI/UX expertise as well as front- and backend development.
An efficient hotel management system software
People book hotel rooms when it is convenient for them, and in a globally spanning business downtime is not an option. In order to ensure constant accessibility Basil 365 is hosted on Azure. The system, being in the cloud, is always accessible for the hotel management staff. It can also be used on any mobile device, computer, or tablet at any time.
However, the work does not end simply because a room has been booked. Because of this Basil 365 is designed to provide efficient information sharing between the hotel staff. Through it the reception receives information on room cleaning, availability, and status. It also forwards inquiries from customers, such as requests for changes or upgrades to their room bookings. This means that staff will not need to switch between multiple programs to keep up to date, saving both time and ensuring a better customer experience.
Easy integration and flexibility
The hotel management system is available for an unlimited number of different users and supports multiple languages. Additionally, a lot of effort has gone into integrating Basil 365 with Channel Manager and other marketing tools. This feature makes it easy to integrate the hotel with numerous external booking channels. Basil 365 transmits hotel data, synchronizes price lists and room availability, ensuring that management staff never misses an opportunity to sell a room.
Due to the advanced solution architecture it is easy to implement new upgrades, allowing users to quickly take advantage of the latest innovations of Basil 365. The blue-green octopus deployment strategy used minimise risks and reduce any downtime during such releases. Additionally, the software has an automatic backup system, so if something goes wrong the user can always return to the previous version without any data loss.
Slack for team-wide messaging and new feature deployment notifications
Skype for daily internal team meetings and catch ups
Github as a repository for features, documentation, and for tracking features